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What Is ADA Compliance? (+ How To Become Compliant)

April 22, 2024
in Digital Marketing
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As a business owner, your website is your window to the world. It’s your digital storefront and the first impression that potential customers have of your business. In today’s digital age, having an accessible website is more important than ever before. This is where ADA compliance comes into play. In this article, we’ll discuss what ADA compliance is, why it’s important for your website, and how to make your website ADA-compliant.

What Is ADA Compliance?

ADA compliance, in the context of websites, refers to making digital content accessible to individuals with disabilities. It ensures that people with visual, auditory, cognitive, or physical impairments can access and navigate websites using assistive technologies, such as screen readers or keyboard navigation. ADA compliance aims to provide everyone equal access to information and services, regardless of their abilities.

ADA Requirements: Do I Need An ADA-Compliant Website?

It’s important to note that not all businesses are required to have an ADA-compliant website. The ADA applies to certain types of businesses, including places of public accommodation such as hotels, restaurants, retail stores, healthcare facilities, and educational institutions. If your business falls into one of these categories, it is highly recommended to have an ADA-compliant website to ensure inclusivity and accessibility for all users.

WCAG Guidelines and ADA Compliance

To ensure your website is ADA-compliant, follow the Web Content Accessibility Guidelines (WCAG). These guidelines were developed by the World Wide Web Consortium (W3C) to provide a framework for website accessibility. The WCAG guidelines provide specific recommendations for website accessibility, including:

  • Providing alternative text for images and other non-text content
  • Ensuring that all content is easily navigable with a keyboard
  • Ensuring that all content is easily readable with assistive technologies such as screen readers
  • Providing captions and transcripts for videos and other multimedia content
  • Using color and contrast to make content easier to read

The WCAG guidelines are divided into three levels of compliance: A, AA, and AAA. Level A provides the minimum level of accessibility, while Level AAA provides the highest level of accessibility. To be ADA compliant, your website must meet at least Level A of the WCAG guidelines.

Levels of Compliance

The Web Content Accessibility Guidelines (WCAG) provide a comprehensive framework for achieving accessibility on the web. WCAG is divided into three levels of compliance: A, AA, and AAA. Each level builds upon the previous one, with Level AA being the standard level most websites should strive to achieve.

Let’s explore each level in more detail:

Level A

Level A is the minimum level of compliance, focusing on the most basic requirements for accessibility. Level A guidelines address common barriers individuals with disabilities may encounter when accessing websites. By meeting Level A requirements, you ensure a foundational level of accessibility for your website.

Level AA

Level AA compliance is the standard level that most websites should aim to achieve. It includes a broader range of guidelines and success criteria compared to Level A, ensuring a more accessible experience for users with disabilities. Level AA guidelines address a wide range of accessibility concerns, including issues related to visual, auditory, and cognitive impairments. By implementing Level AA requirements, you significantly enhance the accessibility of your website and improve the user experience for a larger population segment.

Level AAA

Level AAA compliance includes the most stringent and advanced accessibility requirements. It encompasses all Level A and Level AA guidelines and introduces additional criteria to provide the highest level of accessibility. Achieving Level AAA compliance requires extensive attention to detail and a deep commitment to accessibility principles.

For most businesses, achieving Level AA compliance is the recommended goal. Level AA compliance demonstrates a strong commitment to accessibility and significantly improves the user experience for individuals with disabilities. It is worth mentioning that while ADA compliance is closely aligned with WCAG guidelines, ADA does not explicitly require compliance with a specific level of WCAG. However, WCAG Level AA is widely recognized as the industry standard and is generally considered sufficient to meet ADA requirements.

What Is Considered

To ensure ADA compliance, it’s important to address the most common accessibility issues focused on by the WCAG guidelines. These issues encompass various aspects of website design and development. Let’s explore some of the key considerations:

  • Alternative Text for Images: All images on your website should have alternative, alt text. Alt text is a textual description that conveys the meaning and context of an image to individuals who cannot see it, such as those using screen readers. Providing accurate and descriptive alt text allows visually impaired users to understand the content of images on your website.
  • Keyboard Accessibility: It’s crucial to ensure that all website features, including menus, forms, and links, can be accessed and interacted with using only a keyboard.
  • Headings and Structure: Organizing your website’s content using proper heading tags (e.g., H1, H2, H3) is essential for users who rely on screen readers or other assistive technologies.
  • Color and Contrast: Consider the color and contrast of your website’s text and visual elements. Use high-contrast combinations to ensure that text is readable regardless of color or contrast.
  • Captions and Transcripts: Multimedia content, such as videos and audio files, should include captions and transcripts.
  • Forms and Input Fields: Ensure that all forms and input fields on your website are accessible and usable with assistive technologies.
  • Links: Use descriptive link text that provides context and describes the link’s destination.

Risks of Not Having an ADA-Compliant Website

Failing to prioritize ADA compliance for your website can expose your business…



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