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Empowering the digital-first business professional in the foundation model era 

February 29, 2024
in Blockchain
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In today’s fast-paced digital age, business professionals are constantly looking for innovative ways to streamline processes, increase productivity, and drive growth. It is essential for professionals in all fields to be proficient in using advanced artificial intelligence (AI) tools, especially with the rise of foundation models and large language models (LLMs) in technologies like Open AI’s ChatGPT and IBM’s IBM watsonx™. Keeping up with rapid technological changes such as cloud computing and AI is crucial, as foundation models are becoming increasingly central to AI-based automation. The shift to the foundation model era represents a significant change in how professionals utilize technology to enhance their digital strategies, optimize decision-making processes, and improve operational efficiency.

Business analysts now play a vital role in integrating foundational AI models into business strategies, bridging the gap between business and IT. They translate business needs into solution requirements and suggest ways to optimize business operations.

The next leap: Beyond low-code platforms

While low-code platforms have been a significant step in aligning business requirements with IT implementation, the current trend is moving towards more intuitive, AI-driven solutions. Foundation models encourage businesses to think beyond traditional constraints, utilizing their ability to understand, generate, and process human-like text. This allows non-technical professionals to interact and build applications using natural language, shifting away from conventional programming. By moving beyond the limitations of low-code platforms, businesses can create more robust, tailored solutions that align closely with their evolving digital strategies.

Effectively deploying LLMs requires professionals to understand their capabilities and potential biases. Combining creativity and domain-specific expertise with AI’s computational power ensures technologically sound and contextually relevant solutions.

From digital assistants to AI assistants

The concept of digital assistants is evolving, with AI platforms like watsonx transforming the landscape. These AI-based automation platforms act as collaborators, providing insights, handling tasks with precision, and enhancing decision-making processes for knowledge workers. The distinction between traditional RPA robots and AI-driven digital collaborators is significant, as the latter not only automate but also comprehend, reason, and learn, offering richer and more dynamic interactions.

IBM’s vision: watsonx, watsonx Orchestrate, foundation models and beyond

IBM is at the forefront of innovation in the world of foundation models with watsonx, showcasing their commitment to revolutionizing businesses through AI. The IBM watsonx™ Orchestrate platform equips digital assistants with essential tools to deliver unparalleled value. IBM complements this ecosystem with RPA and Process Mining tools, providing a low-code interface for business analysts to optimize business processes.

IBM’s suite, centered on watsonx, aims to empower businesses to leverage foundation models, enhancing their operations and facilitating seamless integration of human expertise with AI-driven automation.

Gain more insights on watsonx and foundation models

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Program Director, Product Management for WxA and WxO Software



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