An overview of customer success: Definition, roles, and impact
By ensuring you have a customer success strategy in place, your product is well on its way to being a hit.
How to connect business metrics to customer opportunities
I often help product teams move from reactive, stakeholder-driven ways of working to strategic, outcome-driven ways. In this process, I […]
Essential leadership traits for modern product managers
Successful product managers are strategic thinkers, customer-focused innovators, adaptive problem solvers, and inspirational motivators.
Leader Spotlight: Understanding the root of the strategy, with Angela Suthrave
Angela Suthrave talks about the importance of understanding the assumptions, foundations, and boundaries behind a strategy.
