How availability heuristics shape product thinking
Availability heuristics refer to your brain preferring to use information that’s readily available at the expense of being comprehensive.
Leader Spotlight: Meeting customers where they are, with Bernadette Fisher
Bernadette Fishertalks about ButcherBox’s product offerings and how they have changed over time to meet customers where they are.
What if your customers don’t want to talk to you?
Startups with fewer than 500 customers and startups targeting niche target audiences especially have a hard time.
How to be an effective team lead
A team lead is a visionary who can coach, guide, and motivate the team to work collaboratively towards a common goal.