Australia’s rapid adoption of digital transformation has led to a problem of fragmentation in organizational systems and data, according to integration platform-as-a-service provider Boomi. The company aims to be the “enterprise glue” that brings these fragmented systems together. Boomi CEO Steve Lucas believes that digital fragmentation has affected Australia faster than other Asia-Pacific countries. He predicts that IT leaders will soon become orchestrators of artificial intelligence agents, and that software development and delivery will speed up. Boomi refers to this landscape of fragmented systems as “digital fragmentation.” Lucas explains that with the average enterprise now having 364 cloud software-as-a-service applications, the lack of integration between these applications is a major challenge. Boomi says that vendors, including enterprise resource planning vendors like SAP, are not providing the necessary integration tools to solve this problem. Boomi aims to address this issue by offering an intelligent, automated integration platform. The company also plans to develop AI autonomous management and orchestration capabilities. Lucas believes that AI agents will work alongside IT teams to identify potential issues and troubleshoot problems. Boomi aims to increase the malleability of technology infrastructure, making it more flexible and less likely to break. The company wants to enable IT organizations to create integration automations at an unprecedented rate, reducing the time to work by up to 90%. Lucas sees the future role of IT as that of an orchestrator, leading a symphony of AI agents. He believes that AI agents will emerge in the next few years and that IT skills will become more distributed across organizations. Lucas predicts that within five years, 90% of software decisions will be automated, with generative AI synthesizing vast amounts of data and making decisions that were previously made by humans. However, he believes that human decision-making will still be relevant, but will shift towards more sophisticated decisions.
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