Across the globe, authorities and law enforcement officials are facing a growing workload driven by a rise in complex modern-day crimes.
As technology changes the nature and methods of crime – from tax evasion and embezzlement of public funds to property crimes and heinous acts against individuals – it also provides tools to aid investigators.
Investigators are now utilizing machine learning (ML) models to uncover fraudulent activities and identify new patterns and trends. In addition to detecting known crime schemes, ML can pinpoint suspicious transactions as criminals adapt their methods. Natural language processing (NLP) and text analytics are also used to extract information from social media, crime reports, and other documents.
GenAI is the latest technology that can assist investigators in analyzing information for better decision-making and efficiency. A recent study by the Association of Certified Fraud Examiners (ACFE) and SAS revealed that 83% of fraud investigators plan to incorporate GenAI into their work within the next two years.
Here are some examples of how traditional AI, when combined with GenAI, can benefit investigators.
GenAI as a special investigations digital assistant
Crime investigations often involve extensive intelligence reports that can be time-consuming to review. GenAI and large language models (LLMs) can help identify key information and connections, making the process more efficient. An LLM-powered “digital assistant” can interpret data, generate summaries, highlight details, and suggest follow-up tasks.
GenAI’s adaptive nature allows it to learn and improve with user feedback, ensuring accuracy and transparency throughout the investigative process.
Collaboration between LLMs and traditional AI enhances various aspects of crime and investigation work.
GenAI for conversation analysis
Conversation analysis tools have transformed how investigations analyze digital exchanges. The SAS® Law Enforcement Intelligence now includes a conversation analysis feature that streamlines risk assessment by organizing transcripts from digital exchanges on mobile devices.
The tool can navigate and highlight key terms, speeding up the identification of crucial information in conversations. This is particularly useful in cases of online exploitation and grooming, where conversations reveal evidence of criminal behavior.
Integrating GenAI capabilities into conversation analysis tools allows law enforcement agencies to closely examine chat logs and identify concerning behaviors and potential risks.
GenAI for post-incident reviews
GenAI can support dispatchers by reviewing call data and decision-making processes, ensuring accuracy and quality of service across law enforcement organizations.
Looking ahead
Utilizing AI and GenAI represents a significant advancement in investigative practices, offering a transformative opportunity for law enforcement to enhance crime prevention and detection strategies.
